Please note that all prices listed on this website are in Australian dollars and include GST where applicable.

Refund policy

You can return an item to us if:

  • it’s faulty
  • it’s incorrectly described
  • it’s different from a sample shown
  • it doesn’t do what we said it would do

If the product is unsafe, can’t be fixed within a reasonable time, or you simply would not have bought it given the nature of the defect, we’ll offer you an exchange, repair or refund. To ask for an exchange, repair or refund, you’ll need to prove that you purchased the product via the Ipswich Brew Co. Online Shop. If you can’t provide an order confirmation, another form of proof of purchase will be required. If the product is assessed to be faulty or unfit for its intended purpose, refunds will be issued using the same method as your original payment.